Dear Member, Holidays are a time that can be emotional for many. Often, they can be sad, stressful, or joyous, and of course, they sometimes can even be all three. This year has been a challenging year for the clubs and our members on several fronts due to COVID-19. I can certainly relate to our […]
New Year Update Message From Our VP
I was recently visiting my family in Southern California when my young niece and nephew asked to go for a ride to the beach. Being a nice Uncle I enthusiastically agreed. As we drove down the road, they impatiently and excitedly asked every few minutes, “Are we there yet?” We all want to get to […]
Standardization of Discounts
Dear Members, When members understand how to use their benefits, they have better vacations and higher satisfaction. Some of you have expressed confusion by the requirements necessary to receive a Gold Card during your trip. Further, the resorts were handling this program differently in each region. Therefore, the Club is pleased to let you know […]
Positive Security Update for Mexican Tourist Destinations
Many of you are well aware that news reports about the safety in Mexico are often overshadowed by the unfortunate events that take place in particular regions in the country such as on the border towns and certain states. Therefore, we are happy to share the latest update issued by the US Department of State […]
What is Preferred & Gold Time?
Preferred and Gold Time is additional rental vacation time available that Villa Preferred Access and Gold members can use through the Club in the summer season for discounted rates. This option is called Preferred Time for Points members and Gold Time for weeks members. The key advantage of Preferred and Gold Time is if you […]
Food & Beverage Safety
We value you as our member and want to ensure that each and every vacation experience you have with us is extraordinary. With all of the stories in the news about food and beverage warnings for tourists to Mexico, we wanted to take a moment to let you know that the Villa Group and UVCI […]
Club Director Update: MAC Update
Member Advisory Committee (MAC) – the Voice of the Membership The MAC’s mission is to gather suggestions and ideas regarding membership products and services, and provide recommendations to the Board and Management on improving programs and services. This includes pre-vacation services such as Call Center and PreArrival Department experience, reservations, exchanges and payments, as well […]
Club Director Update
We are honored to be your hosts. All of our staff members, even those you don’t meet face-to-face, are committed to providing the highest quality service to make your stay truly spectacular. We would like to advise you of our mandatory daily service fee of US $3.50 per unit that will be added to your […]
Points Redemption Program Policy Update
There is no longer a restriction on how many Club Points members can use at any given time. Now, members can use 100% of their available points towards a variety of services and products with the Points Redemption Program as long as half of the amount is paid for in cash. This gives members more […]
Points Redemption Program Policy Update
There is no longer a restriction on how many Club Points members can use at any given time. Now, members can use 100% of their available points towards a variety of services and products with the Points Redemption Program as long as half of the amount is paid for in cash. This gives members more […]