Imagine arriving at your dream vacation destination and skipping the check-in line. With The Villa Group Resorts’ online pre-check-in service, this is now a reality. Members and guests have the luxury to bypass the front desk check-in and dive straight into the relaxation and fun that awaits them. Keep reading to uncover the advantages of […]
Updated Modification, Cancellation, and Guest Fees
Staying informed about the latest modifications, cancellations and guest fees in your Club can significantly enhance your membership experience and help you plan more effectively. Understanding how these updates impact you is essential for making the most of your membership. Keep reading to learn about the recent changes to our modification, cancellation and guest fees […]
Make the Most Out of Your Membership by Banking Points
Do you want to maximize your membership benefits this year? Whether you’re dreaming of a summer getaway or a winter retreat, banking your points can help you get there. But don’t wait too long—your banking deadline is approaching fast. In this post, we’ll explore why banking your points is crucial, how to manage banking deadlines, […]
Re-Introducing Your Onsite Club Specialists
We are pleased to re-introduce you to your onsite Club Specialists at our resorts in Cabo, Puerto Vallarta, Riviera Nayarit, and the Islands of Loreto! These Club Specialists are your go-to contacts for any questions or concerns that you may have while onsite at our resorts. Their focus is to make sure that you are satisfied with […]
How Feedback Through Qualtrics Surveys Enhances Your Experience
As a valued member, your experience and satisfaction are our top priorities. To help us continually enhance and customize our services to better meet your needs, we kindly ask you to complete the Qualtrics guest survey sent to you after your stay with us. Your valuable feedback and insights are crucial to us, so we […]
Understanding the New Convenience Fee For Points Redemption Options
At Universal Vacation Club International, we’re devoted to making your vacation experiences extraordinary. We continually innovate and develop programs that not only enhance your membership value but also make every vacation unforgettable. In December 2023, we introduced that members could use up to 100% points redemption on select vacation options. These select vacation options include all-inclusive […]
Mandatory Government Fees Reminder – Cancun & Los Cabos
Thank you for being a valued member of our Club family! We wanted to bring to your attention the necessary government fees required in Cancun and Los Cabos. Taking a moment to familiarize yourself with the following information will ensure you are well-prepared and able to relax during your upcoming vacations. Cancun Only Fees: Government […]
Vacation With Ease – 2 Essential Things You Need to Know for an Extraordinary Stay
Experience unparalleled convenience and flexibility during your stay at The Villa Resort Groups. We are committed to ensuring that every vacation with us is truly extraordinary. In our continuous efforts to cater to the preferences of our valued members and guests, we would like to take this opportunity to highlight the exciting enhancements we have […]
Planning for Paradise: Banking & Maintenance Fee Reminders
Read along for an important reminder about banking your points and staying on top of maintenance fee due dates. By doing so, you can maximize the benefits of your membership with us and enjoy all the perks and privileges that come with it. Don’t miss out on the opportunity to make the most of your […]
Now Use 100% Points Redemption On Select Vacation Options
At Universal Vacation Club International, we are dedicated to enhancing your vacation experience. We are constantly striving to develop innovative programs that elevate your membership and create unforgettable vacations. Now, we are pleased to announce that you can now use up to 100% points redemption on select vacation options. * Vacation options that qualify for […]