In November of 2019, Resortcom announced a new member benefit for you – the ResortCom Digital Wallet! This tool allows you to conveniently and securely store payment options at your fingertips to pay your loan, maintenance fee, and reservation payments. You can also set default credit cards for each type of payment. Watch this video to learn how to sign up, it’s as easy as 1-2-3!
Follow along below for detailed instructions on utilizing this new and useful tool!
Once you are logged into your account, you will now see “wallet” as an option on the left side column. Clicking on it will expand the options available under the selection.
Here you can access your payment methods and the terms and conditions for your wallet. Before using the wallet feature, you must view and sign the terms and conditions. You can also review these at any time by selecting “Terms and Conditions” under the wallet on the left side column.
Accessing payment methods will bring you to the page where you can add, view, edit, and delete. On this page, you can also customize your payment settings by assigning cards as defaults for different types of payments.
To add a new credit card to your wallet, select “Add Card” in the upper right-hand corner. If you have not yet signed the terms and conditions, you will be directed to that page to sign before you can add a credit card.
On the add me payment method, you will be prompted to fill out several fields. Once filled, you will be able to add your card to the wallet. Once this area is filled out, select “Add Card” to complete adding the credit card to your wallet.
You can add as many credit cards as you like to your wallet. Once you have a credit card added, you will see it and the options associated with it on the payment methods page where you will be able to review all cards, edit, or delete them as you would like. There is also an option to mark a card as your “Global Default” card to use on all payments for your account. If you would like to select different cards as defaults for different types of payments, you can select the “Customized Payments” settings at the bottom of the page.
This will expand and offer dropdowns under each type of payment where you can select which type of credit card you would like to be the default payment method. Once you make those selections, pressing “Okay” will save your selections.
If you have set default cards, this method of payment will be automatically loaded in when you go to make a payment. You can also see and select different cards from your wallet if you would like to use any other cards for your payment other than your default card. If you have a default card, you will also be able to use it for automatic payments.
For your convenience, your Member Service Agents will also be able to use cards stored in your wallet while they are on the phone assisting you. Click here to enroll your account today.
I cannot access my account.
Hello Karen,
Thank you for writing us. We will have our Member Services team reach out to assist you with this.
Best Regards,
Member Marketing
Cannot access
Hello Mel,
Thank you for reaching out to us. We will have our Member Services team reach out to assist you with this.
warm Regards,
Member Marketing
Thanks to Natalie Williams, our pre-arrival concierge, for her wonderful tips in setting up the wallet. She has been wonderful and helpful as we plan this upcoming getaway to Villa Del Arco!
Cannot access
Hi Will,
Thank you for reaching out to us. We have pulled up your account and are going to have a Member Services agent reach out to you to assist with this.
Warm regards,
Member Marketing
I cannot access my account
Hi Emily,
Thank you for reading your blog and contacting us. We have pulled up your account and we are going to have an agent contact you to assist you!
Warm regards,
Member Marketing
created an account but I can’t login
Hi Paul,
Thank you for writing us. We will have one of our Member Services Account Agents reach out to you and assist with this.
We will be in touch.
Best Regards,
UVCI Marketing Team
I create new passwords and the website never works. I don’t want to rely on getting my confirmations vie website. Just send them by email please.
I need help!! My username and password and email not working!!
Hi Dale,
We will have a Member Services Representative reach out to you to help with this.
Best Regards,
UVCI Marketing
Cannot access my account
Hi Martha,
Our Member Services team will be reaching out to you.
Thank you!