Dear Vacation Club Member,
Happy New Year!
As we step into 2025, I hope that this finds you and your loved ones well after some spectacular holidays filled with joy and togetherness. Entering a New Year means a fresh start, setting goals, planning adventures, and, most of all, using your vacation ownership to arrange moments of relaxation on the warm, sunny beaches of Mexico.
This past year has certainly been a celebration of connections, with so many of our members taking the opportunity to enjoy some truly unforgettable vacations. Whether you’re a first-time member just discovering the joys of ownership or a longtime member who has been with us since the 1980s, your presence brings warmth and vibrancy to our resorts. Seeing your familiar, smiling faces is the highlight of our teams’ days, as they dedicate themselves to making sure your vacations are extraordinary.
Vacation time for most is more than just an escape; it is an opportunity for togetherness, discovery, and creating cherished memories that remain etched not only in our sandy shores but also in our hearts. Because of you, our members, we are inspired to continue crafting magical moments year after year.
Over the past year, we’ve invested in enhancing your experiences, ensuring every visit exceeds expectations. Many of our resorts have received prestigious awards for outstanding hospitality, reflective of our commitment to excellence. Several of our resorts have undergone exciting updates, including refreshed guest rooms, vibrant public spaces, and inviting lobbies. Our culinary teams have elevated dining experiences with innovative menus, cooking classes, and even member competitions that celebrate the flavors of Mexico. Member-exclusive activities like tequila tastings, Spanish lessons, and family-friendly events have created opportunities to connect with others and make lasting friendships.
As we embrace 2025, our commitment to you remains unwavering. We’ll continue to prioritize exceptional service, thoughtful updates, and experiences that bring joy to every moment of your stay.
Thank you for being an essential part of our vacation club family. Your loyalty and engagement inspire us every day. Here’s to a New Year filled with exciting adventures, treasured memories, and the promise of sunshine and togetherness.
Wishing you and your loved ones a heartfelt and prosperous New Year. We can’t wait to welcome you back to your home away from home in Mexico!
Un abrazo,
Nicholas Larez
Vice President
Universal Vacation Club International
Hello,
I have been a Member of the Villa Group since 2013, and LOVE The Villa Del Palmar in Cabo . In saying that , as a member, I feel there could be improvements made to ensure the BEST time Ever .
My background has Always been Customer Service , and I take Pride in providing and helping in any way I can .
Hi Kathleen,
Thank you so much for being a valued member of the Villa Group since 2013 and for sharing your thoughts with us. We’re thrilled to hear how much you love Villa Del Palmar in Cabo!
We appreciate your background in customer service and your dedication to helping improve the experience for everyone. If you’d like us to review your comments in more detail, please feel free to email us at memberservices@resortcom.com, and we’d be happy to assist you further.
Thank you again for your feedback, and we look forward to hearing from you!
Best regards,
Club Marketing
Hello, my name is Justin My wife and I are members since. 2021 We were impressed from talking and looking at the potential of the future. We even upgraded our contract to Loreto from Flamingos. We even had multiple group trips to the Properties. Recently we heard that the plan new resort in PVR will not happen we are very disappointed because to keep up with the newer resorts with great amenities rehabbing the PVR was not what we anticipated and paying resorts dues, what was the reason, and do you plan on adding another resort we were told in the past look out for new resorts but nothing yet. Also will the resort fees go up and what do we get in return overall I enjoy the resorts we even joined Taffer because of the Modern feel. I hope that something else will come in the near future.
Dear Justin,
Thank you for your feedback and inquiry. We really appreciate your support as a member.
For more details on the Puerto Vallarta update and future resort plans, please refer to the information sent on 2.12.25 here: PV Update.
Regarding resort fees, we can’t provide specifics on any potential increases at this time, as they are subject to change. If any changes occur in the future, we will make sure to communicate them to our members.
If you have any other questions, feel free to reach out to the Club directly at clubmial@myuvci.com. We’re happy to assist!
Best regards,