Testimonials Members and Guests
Below you will find eyewitness accounts of the events as they unfolded, along with just a handful of the many testimonials received by members and guests on Facebook, Expedia and other social media outlets. Your online support has been so important and appreciated.
“Our niece was at Villa Del Arco when the Hurricane hit Cabo. She said that the resort was so prepared it was like they built that resort with the preparedness plan in mind. She said there was not anything more the staff there could have done for everyone staying at the resort than they already had in dealing with the Hurricane before and after. Management and Resort staff -there are all stars!”
“We just arrived in the US after having been evacuated from Cabo after Hurricane Odile. The devastation in the entire region is numbing. Villa del Arco survived almost unscathed and in the days following the event one could hardly tell anything had occurred…except that we were on e-power and dined with the staff (at no charge) for all our meals. Although many had damage or lost their homes, the staff was always gracious, friendly and patient with the guests. After several days, the decision to evacuate Cabo of all tourists was made. Again, the staff were extremely helpful and patient. The return to the airport was eye opening and depressing. We will be sure to go back to Villa del Arco to enjoy the full services that this wonderful resort has to offer, but more importantly to reconnect with those locals who made a tryingly epic experience not just tolerable but even pleasant.”
“As an owner who is still at Villa del Arco awaiting evacuation, I could not be more proud to be an owner. It would be unfair to try to single out team members by name for fear of missing someone, many of whom suffered great personal losses at home. May God bless each and every one of them! And you will be relieved to know that the resort really is in great shape!”
“Thank you for the updates! We are proud to be a part of the Villa Group and a huge shout out for their help and assistance with the resort and the clean-up efforts. Thank you and stay safe! Cabo is resilient and will rebound thanks to great people and a great community!!!”
“We’ll be there Oct 4. I’m betting things will be almost back to normal by then because you have such wonderful staff and guests. We’re not afraid to get our hands dirty, so if you still need help, we’re on it!”
“As an owner at VDA, we are not surprised! After 7 yrs of ownership and 12-13 trips, we hope the staff who are like family to us (and their families) are unharmed. We are scheduled to arrive in 10 days and hope to help with the relief. Love, prayers, and hugs to Everyone!”
“We love how proactive you have been about delivering information about the devastation in Cabo San Lucas. That’s why we’ve been members for 26 years. We started in Del Mar – Puerto Vallarta as a young family. Now we are Residence Club owners in Arco. The Villa Group has always been the best. That’s why we have continued to upgrade over the years. We’ll see you on March. In our prayers till then.”
“Thank you for the updates! We are proud to be a part of the Villa Group and a huge shout out for their help and assistance with the resort and the clean-up efforts. Thank you and stay safe! Cabo is resilient and will rebound thanks to great people and a great community!!!”
“This is very encouraging news. As always, the Villa Group resorts are ahead of the curve, and prepared. Can’t wait to see you all in March. Will watch your updates for ways we can help before then.”
