The 2024 Annual Member Social took place from November 13-14,2024, at the stunning Villa del Palmar Flamingos. This year’s theme was “Seas the Day,” which was a play on words of the classic empowerment slogan “Seize the Day” that celebrates the wonderful sea adjacent to our beautiful resorts. We welcomed approximately 225 members to this […]
How to Make the Most Out of Your Membership
As a valued member, you have more than just a vacation club membership—you have access to a lifestyle filled with exclusive privileges, flexibility, and extraordinary experiences designed to enhance every aspect of your travel. Whether it’s priority access to luxurious accommodations, unique member experiences, or personalized services, your membership opens the door to a world […]
Important Updates on Mexico Customs Regulations
Maximize Your Membership Benefits by Using the ResortCom Reservation Website
Planning your next getaway is easier than ever with the ResortCom Reservation Website! This platform simplifies the vacation booking process, enabling you to browse availability and secure your dream getaway in just a few clicks. Not only can you book your stay, but the site also provides a convenient way to pay maintenance fees and […]
Pre-Check-In: Your Passport to a Stress-Free Vacation Experience
Imagine arriving at your dream vacation destination and skipping the check-in line. With The Villa Group Resorts’ online pre-check-in service, this is now a reality. Members and guests have the luxury to bypass the front desk check-in and dive straight into the relaxation and fun that awaits them. Keep reading to uncover the advantages of […]
Updated Modification, Cancellation, and Guest Fees
Staying informed about the latest modifications, cancellations and guest fees in your Club can significantly enhance your membership experience and help you plan more effectively. Understanding how these updates impact you is essential for making the most of your membership. Keep reading to learn about the recent changes to our modification, cancellation and guest fees […]
Make the Most Out of Your Membership by Banking Points
Do you want to maximize your membership benefits this year? Whether you’re dreaming of a summer getaway or a winter retreat, banking your points can help you get there. But don’t wait too long—your banking deadline is approaching fast. In this post, we’ll explore why banking your points is crucial, how to manage banking deadlines, […]
Re-Introducing Your Onsite Club Specialists
We are pleased to re-introduce you to your onsite Club Specialists at our resorts in Cabo, Puerto Vallarta, Riviera Nayarit, and the Islands of Loreto! These Club Specialists are your go-to contacts for any questions or concerns that you may have while onsite at our resorts. Their focus is to make sure that you are satisfied with […]
How Feedback Through Qualtrics Surveys Enhances Your Experience
As a valued member, your experience and satisfaction are our top priorities. To help us continually enhance and customize our services to better meet your needs, we kindly ask you to complete the Qualtrics guest survey sent to you after your stay with us. Your valuable feedback and insights are crucial to us, so we […]
Enhanced Member & Guest Experience at The Villa Group Resorts with QR Codes
Step into the luxurious embrace of your suite at The Villa Group Resorts, greeted by the inviting scent of fresh linens, superior room amenities, and meticulously organized QR codes designed to enrich your vacation experience. A quick scan using your smartphone unveils a treasure trove of information at your fingertips. From the room service menu […]