Thank you for being a valued part of our member family. We wanted to take a moment to ask for your help following the below policies about resort reservations and options. Please kindly remember that any change(s) to a reservation such as changing room types, changing the number of members/guests on the reservation, etc. or any […]
The Ultimate Guide: How to Use a QR Code
We have been using QR codes to make your member information more easily accessible to you. You will see QR Codes on your confirmation letters, key documents at the resort, and other informational documents. But what exactly is a QR Code, and how will this make your life easier? Read along for everything that you […]
Re-Introducing Your Onsite Club Specialists
We are pleased to re-introduce you to your onsite Club Specialists at our resorts in Cabo, Puerto Vallarta, Riviera Nayarit, and the Islands of Loreto! These Club Specialists are your go-to contacts for any questions or concerns that you may have while onsite at our resorts. Their focus is to make sure that you are satisfied with […]
Modification, Cancellation, & No Show Policy Reminder
Thank you for being a valued part of our member family. We wanted to take a moment to remind you about a few policies that we most commonly get asked about. Please read along to stay up-to-date on these key policies so that you can get the most out of your membership. Club Time (Resort […]
Service Fee Increase
At each resort, it is always a pleasure to welcome you and invite you to experience total relaxation in our exceptional facilities. We are honored to be your hosts. All of our staff members, even those you don’t meet face-to-face, are committed to providing the highest quality service to make your stay truly spectacular. Since the inception of […]