New Policy for Resale Scams
We are working closely with the federal and local law enforcement as well as ARDA (the American Resort Development Association) to put a stop to these occurrences which are, unfortunately, becoming more prevalent in our industry. ARDA has provided a helpful library of articles on this topic at http://www.arda.org/advisories. If you encounter any instances of scams, you may contact us with the details at memberservices@resortcom.com. We have recently learned that, unfortunately, per agency protocol, we are unable to file a claim on your behalf with any of the aforementioned agencies. Claims must be initiated by the actual victim of the scam who will be able to provide the details to the authorities in a first-hand account.
Below are the steps you should take once you have reported the incident to us:
1. Make a complaint with the Federal Trade Commission. Contact the Business Fraud Division by calling 1-877-382-4357.
2. Report your experience to the Attorney General’s Office in your home state. Contact information will vary by state. Please consult the internet or your local yellow pages.
3. If you are provided with additional written materials from the scammer or receive additional telephone calls, please follow up with us by emailing the information to memberservices@resortcom.com and they will add additional details to your file.
4. Report fraud to the American Resort Development Association (“ARDA”). Find contact phone numbers at http://www.arda.org/advisories.
I receive many calls from companies wanting to purchase my timeshare. The most recent company is Ace Travel Agency Inc. from Ohio. I wonder where do these companies get all of our information. We are very interested in selling our timeshare as we are not using it. Who can we contact to do this for us. Is it part of UVC services? Please let me know. Also let me know if you want any further info on Ace Travel Agency. Looking forward to your response.
Thanks, Debbie Sahanatien
Hi Debbie,
Thank you for your inquiry.
Currently, there is no mechanism offered by the Club to assist in the resale of your membership. Although there are resale companies in existence, the Club does not recommend or endorse any of these organizations.
If you would like to transfer your membership to another person please contact Member Services at memberservices@resortcom.com or 1-800-852-4755. Memberships must be paid in full and have current maintenance fees to begin the process. Member Services will provide you with the necessary information and documentation to complete this process.
Thank you for letting us know about Ace Travel Agency. Our Member Services Department is looking into this.
We are current ow ers at UVC. If you dont mind me asking what you own week/points wise we might be interested in speaking with you about purchasing it from you.
Thanks,
Chara Hanson
Owner
Hi Chara,
Thank you for reading our blog and submitting your inquiry. Please contact Member Services at memberservices@resortcom.com or by calling 800-852-4755 so an agent can look into your account and best provide you with this information.
Best Regards,
Brittany
We stumbled over here by a different web page and thnought I should check things
out. I lke what I see sso now i am following you. Look forward to looking into your web page
again.
I have received numerous calls from Ace Travel Agency offering me a large sum for my timeshare. Sounds too good to be true, so I am sure it is.
I have also checked out their website that says they have 200 locations, but I cannot find any, and they do not list them on their website or tell you how to find them on their website…..RED FLAG!!
I have also checked out the two addresses that they do give, and one is the address of Key Business Centre in Idaho, and the other is a virtually empty street corner with a Dairy Queen, a Panda Express, and a Subway in Couer D’Alene Idaho.
Hola
compre un tiempo compartido bianual, y desde hace un par de semanas he recibido frecuentes llamadas de Sellmytimesharenow.com ofreciendome la compra de mi tiempo, que la verdad necesito vender.
Favor les consulto si esta empresa trabaja con ustedes, y que me puedan dar un contacto para consultar como se perfecciona la venta (termino del contrato, entrega del pagare), de tal modo de no verme envuelta en alguna estafa como las que ustedes mencionan.
Quedo atenta, saludos, Alejandra
Hola Alejandra, Gracias por su consulta. No estamos asociados con o respalda a ningún empresas de reventa, incluyendo Vender mi tiempo compartido ahora. Por favor tome las precauciones mencionadas anteriormente para evitar posibles fraudes.
Received call from Nancy (1-800-444-4456, ext 224) asking if I wanted to sell up to 6 weeks of my time share at Cabo. I expressed interest so she connected me to Dean Evans (same phone number, ext 252). They said they were connected with Villa Group. They could find people willing to pay up to $2500 per week. If agreed, I would have to pay $899 up front so that they could verify my ownership in a Cabo timeshare.
Is this legitimate?
Hi Alberta,
Thank you for your inquiry. Unfortunately, the call you received is a scam. The number you provided is linked to Resort Timeshare Resales and there are many consumer complaints regarding this business. Requiring any fees up front is generally a sign of a scam. Please contact Member Services at memberservices@resortcom.com or call 800-852-4755 so they can notate all the details of this consumer.
Best Regards,
Brittany
Same crap happened to me.
Their is another time share company that is also a fraud. Called Lifestyles vacations. They messed us up bad. Out of the Dominican Republic…..
Don’t ever purchase from them as we were taken by
&40,000 usd
Hi Heidi,
Thank you for reading our blog and submitting your comment. We are sorry to hear that. If you have any information regarding the company that defrauded you we advise that you contact our Member Services representatives at memberservices@resortcom.com or by calling 800-852-4755 so an agent can conduct a scam intake and further investigate that company.
Best Regards,
Member Marketing
It’s a scam!!!! Same thing happened to us and we lost the $899
I own at Villa Del Palmar, PV.
I have just received a letter from Property Management Communications stating that I now qualify to permanently eliminate all future Maintenance Fees, including but not limited to my 2017 Maintenance Fee Bill. Certain restrictions apply. I have to respond by March 15. Is this a scam?
Hi David,
Can you please email the specific information to memberservices@resortcom.com? This way we can look at this more closely and provide you with an update.
Thank you,
Brittany
We were scammed twice. First time by one of your representatives at your resort. Second time by someone wanting to purchase our timeshare.
Hi Theresa,
I am forwarding your message to Member Services so that we can further look into your inquiry. Please be on the lookout for an email from Member Services within the next 72 hours so that they can process a scam intake with your information. If you would like to speak with an agent right away please call Member Services at 800-852-4755. Thank you.
Best Regards,
Brittany
I have been offered a VPA resale membership from a current member who has advertised over the internet. It is for a 2 bedroom unit with 2,200 VPA points annually. He has been paying maintenance fees of $87 per month. He has sent me a copy of his current dues statement and his original contract by email. He has also shown me his loan document showing as paid in full and his points balance. He assures me that the membership is transferable. I have no reason to doubt his documents, but am unsure whether UVC will recognise the transfer of his VPA points balance and give me all the rights and privileges that he currently has. I have heard that a VPA membership if sold will revert to a Premier membership and that the balance of VPA points held will be cancelled upon a transfer. Is this true?
Thanks for clearing up this question for me.
Greg Wood
Hi Greg,
Thank you for your message. Please be advised that Member Services will be contacting you today to follow-up on your inquiry. In the meantime, thank you for your patience.
Best Regards,
Brittany
I’ve received a call from Industrial Funds Commodity Firm.com and offered me $22500.00 USA for my 1 week at Villa De Palmer. is this a scam. I been following the post but no one has mentioned this company.
Hi Edward,
Thank you for reading our blog and submitting your feedback. It is very important to be aware that there are many scam companies out there and they are looking to take advantage of consumers. When anyone contacts you, We strongly advise that you ask as many questions as possible, and investigate all claims. While we have written blogs highlighting the scam companies that we are aware of, there are many more out there. We urge you to do your research and protect yourself from being victim to a scam company.
We will also have our Member Services team reach out you to get more information regarding the company/individual that contacted you so that we are able to file a report and further investigate their claims.
We hope that this information helps. Please reach out to us if you have further questions.
Best regards,
Shavon
I have also received a call from Industrial Funds Commodity and was wondering if you were able to determine whether they are also a scam.
Best,
Alex
Hi Alex,
Thank you for reading our blog and leaving us your comment. We will have our Member Services professionals reach out you to get more information regarding the company/individual that contacted you so that we are able to file a report and further investigate their claims.
Best regards,
Shavon
I too have been receiving multiple offers for purchasing my timeshare with very attractive offers. Like some above, almost too good to be true so probably is. Most recently, Industrial Fund and Empire City Brokerage. I would be delighted to hear some information back regarding these agencies.
Hi Steve,
Thank you for reading our blog and submitting your inquiry. Thank you for assessing the information you have found out about this company and protecting yourself from falling victim to a potential scam. Please continue to thoroughly research and investigate any company that contacts you requesting money or offering to purchase your timeshare. There are many criminals out there attempting to scam innocent consumers with attractive offers. It sounds like this company may be one of them.
We appreciate you providing us with this information. We will have one of our Member Services agents reach out to you as soon as possible to conduct a scam intake, make note of your interactions, and further investigate their claims.
Best Regards,
Member Marketing
I have a company relentlessly persuing me by phone and email offering outrageous money for some of my timeshares. They are called Your Premier Properties. Is anyone familiar with them?
Hi Kurt,
Thanks for reading out blog and contacting us. We are pretty certain that you have been contacted by a scam company. We forwarded your account information to our Member Services team and they will be contacting you to do a scam intake and get more information. Thank you for being vigilant about protecting yourself from a scam and always remember that you should never send these companies money. In the future you can always contact our Member Services team and they are always willing to investigate further. They can be reached at 1-800-852-4755 or via email at memberservices@resortcom.com
Kind regards,
Member Marketing
Have you guys seen scams from Timeshare Broker Services out of Orlando area? They are making offers that sound like they could be legit as they (thus far) are not asking us to pay them anything.
Hi John,
Thank you for reading our blog and submitting your inquiry. It is very important that you are aware that there are many scam companies out there and they are looking to take advantage of consumers. When anyone contacts you, We strongly advise that you ask as many questions as possible, and investigate all of their claims thoroughly. While we have written blogs highlighting the scam companies that we are aware of, there are many more out there. We urge you to do your research and protect yourself from being victim to a scam company.
If you have the name of the company we can have our Member Services professionals reach out you so to file a report, provide you with additional insight, and further investigate their claims.
Best regards,
Member Marketing
We have been contacted by Financial and Management Corp. of USA with a very nice offer for our time share. Our research indicates that they work out of a virtual office in Lakewood Co. We have not pursued their offer but wish to alert members to another scam company.
Bob
Hi Bob and Darlene C.
Thank you for reading our blog and submitting your statement. Thank you for reaching out to us and conducting thorough research so that you did not become a victim to a scam. Please continue to thoroughly research and investigate any company that contacts you. Often times the same company will change their name so that they can continue to defraud others. We appreciate you providing us with this information. We will have one of our Member Services agents reach out to you so that they can conduct a scam intake, further investigate, and inform others about this company.
Best Regards,
Member Marketing
We were scammed out of almost $5,000 of our savings from these people. 🙁 🙁 🙁
I wrote my name wrong…it’s Melissa Sharpe
Hi Melissa,
Thank you for reading our blog and submitting your comment. We are sorry to hear about this. If you have any information regarding the company that defrauded you we advise that you contact our Member Services representatives at memberservices@resortcom.com or by calling 800-852-4755 so an agent can conduct a scam intake and further investigate that company.
Best Regards,
Member Marketing
Me too 5,000 they got out us scammed
Hi Maria,
Thank you for reading our blog and leaving us your comment. We are sorry to hear of your experience. We will have our Member Services professionals reach out you to get more information regarding the company/individual that contacted you so that we are able to file a scam intake report and further investigate.
Best regards,
Member Marketing
I was contacted by SellMytimesharenow. Is this a legitimate company?
Hi Eric,
Thank you for reading our blog and submitting your inquiry. It is very important to be aware and vigilant of the many scams/ resale scams that are out there. There are many scam companies out there that are looking to take advantage of consumers by providing them offers that seem too good to be true. When anyone contacts you, we strongly advise that you, do not provide them with any money or your financial information, please ask as many questions as possible, and investigate all of their claims thoroughly. While we have written many blog articles highlighting the scam companies that we are aware of, there are many more out there. We urge you to do your research and protect yourself from falling victim to a scam company.
If you have additional information from the company we can have our Member Services agents contact you to file a report, provide you with additional insight, and further investigate their claims.
Best regards,
Member Marketing
We have be offered a very good price for our Villa del Palmar studio unit by out of Las Vegas called Beta Property Holdings, Inc. Have you heard of them? They do want $5,128.00 for the right to sell property in Mexico. Do you know if this business is legitimate? I called the Nevada BBB and there had not been any complaints filed against them.
Thank you!
Tom Hoy
Hi Tom,
Thank you for reading our blog and submitting your inquiry. Here is the link to our latest Scam Update article. We ask that you please review this thoroughly. blog.myuvci.com/blog/2021-scam-update/. We urge members not to send money and to thoroughly research the companies that are contacting them and to do their best to protect themselves from falling victim to a scam. Please understand that scam companies change frequently change their name and business information. While you may not be able to find anything under that company name, it is possible that they are operating under a different alias since this is a tactic that most scam companies use.
Kind regards,
Member Marketing
About four places are calling constantly to make huge offers for my timeshare. One is offering both to buy or rent. Below is one of them.
I will report any and all to ARDA Please have your Member Services agents contact me to file a report. If you need or should flag my account so they cannot contact you in anyway, please do so.
I was wondering if anyone else has been contacted by this company or if one or more of the companies above are the same company hiding behind other names.
Thanks Jack Touseull
From: Robert Garcia
Business hours from 9:00 AM to 5:00 PM (Central Time)
Monday to Friday
TRAVEL MARKETING ASSOCIATES INC.
E-mail: contact@travelmarketingassociatesinc.com
Website: http://www.travelmarketingassociatesinc.com
Location: 3030 North West Expressway, Suite 200, Oklahoma City, OK 73112
Direct line: (539) 444-9719 Fax: (539) 664-9015 Toll free: (888) 278-2031
Hi Jack,
Thank you very much for providing us with this information. Thank you for continuing to be vigilant in protecting yourself from falling victim to a scam. We have forwarded your message over to our Member Services team members and they will be contacting you to conduct a scam intake as soon as possible!
Warm regards,
Member Marketing
I have been constantly harassed by a very well organized and persistent group of scammers. Here are all of their members and contact info that you can add to your records. List of all members of this very organized Scam Team
WILLIAM LOPES–REALTOR
PROPERTY ASSET SERVICES
63 S ROYAL ST
MOBILE
United States of America
Alabama 36602 251-259-4355
resale@propertyassetservicesllc.com
http://www.propertyassetservicesllc.com________________________________________
ANDREW ALMADA–CLOSING/TITLE
ESCROW ADVANTAGE CORP
950 S CHERRY ST
DENVER
United States of America
.Colorado 80246 720-779-1005
finance@escrowadvantagecorp.com
http://www.escrowadvantagecorp.com________________________________________
ALEJANDRO TRUJILLO-“SAT MGR”
AYUDA SAT-MEXICO IRS
AVENIDA PASEO DE LA REFORMA NORTE #10
PISO 2, EDIFICIO TORRE CABALLITO, TABACALERA
C.P. ALCALDIA CUAUTHEMOC
MEXICO CITY
Mexico 06032 011525588694826
ayuda@sat-gob.mx
DIEGO RODRIGUEZ HERNANDEZ-ATTY
SecTur-TFJA-Mexico Tourism
AV PDTE. MASARYK 172, POLANCO, POLANCO
V SECC, C.P.
HIS CEDULA #10654293
MEXICO CITY Mexico 11580
011525585694824
antoniogonzalez@sectur-gob.mx
ALFREDO ROJAS–PHONE CALLS ONLY
BBV BANK
Mexico
011525584694824
I hope this will help all being contacted by these groups.
Hi Gregory,
Thank you very much for providing us with this information. Thank you for continuing to be vigilant in protecting yourself from falling victim to a scam. We have also forwarded this information over to our Member Services team members and they will be conducting a scam intake and looking more into these companies.
Warm regards,
Member Marketing
Please have Member Services reach out to me so I can speak to them. Thank You!
I was contacted by a man named Gary Arribas (346) 201-4697 ext 113 saying that the group of investors he works for are acquiring the Villa del Palmar and that in order to do so, they need to acquire my membership. He said that I can schedule a free consultation to hear about the legal situation that is happening with the Villa del Palmar. I called UVCI and spoke to someone in Customer Service that confirmed this is a scam and that the Villa del Palmar is not being sold to investors and to be aware of people contacting me to buy my membership.
Hi Diana,
Thank you for reaching out and providing this information. Thank you for contacting our agents to confirm the scammer and for doing your part to stay vigilant and protecting yourself from a scam artist, everything the Member Service agents told you is correct. Please read our latest scam update for more information to help you stay safe! Please click here: blog.myuvci.com/blog/2021-scam-update/ .
Warm regards,
Member Marketing