At Universal Vacation Club International, we are dedicated to enhancing your vacation experience. We are constantly striving to develop innovative programs that elevate your membership and create unforgettable vacations. Now, we are pleased to announce that you can now use up to 100% points redemption on select vacation options. *
Vacation options that qualify for 100% points redemption include all-inclusive meal plans, spa services, Palmita Market, Signature Services, and room upgrades when booking. Please note that points cannot be used for on-site room upgrades, incidentals, service fees, transportation, tours, and external activities.
Utilizing points is a breeze! Just follow these three simple steps:
Step 1: Make your reservation.
Step 2: Customize your experience with additional products and services.
Step 3: Use your points and/or a portion of cash to cover the remaining balance of your selections.
Enjoy the ease and flexibility of utilizing your points while creating the perfect experience!
We hope you enjoy this added feature to your membership and look forward to welcoming you back to your home away from home soon.
* Resort Services and ln Room Amenities will vary by Resort location. Please ask your agent for the services and exact pricing available at the resort to which you are traveling, as all prices and points values may vary and are subject to change without notice. ** Points Redemption needed is the maximum number of points that would be needed for the purchase of a Product or Service, subject to change. If the amount of points necessary is not available in the member’s account, a higher monetary payment Is allowed. This Information subject to change at any time. Some restrictions may apply.
This is a very convenient feature and adds value to our membership in allowing the use of points for AI. Thank you so much for adding this option.
A few other suggestions that would further enhance the ownership experience would be to allow the 10% discount for multi party of 10 or more or 5 consecutive days of AI plans to be combinable with the use of points. I would also love to see the kids eat free promo being expanded or at least mirror the promos seen for non-owners via Costco and the direct hotel websites.
Hi Younger,
Thank you for taking the time to read our blog and sharing your feedback. We want you to know that your suggestions have been passed along to management for consideration. We appreciate your commitment to enhance the ownership experience for you and all our members.
Best Regards,
Your Marketing Team
What are signature services?
Hi Kathy,
Signature services make your vacation extra special with added luxuries. You can enjoy a bottle of wine, handmade beach bags, fresh flowers, fruit, snacks, a bubble bath package, pool concierge service, and more throughout your stay. Ask your agent for more details.
Best Regards,
Your Marketing Team
Hello,
Thank you for including this option as a member benefit. However can you please clarify this statement: Points Redemption needed is the maximum number of points that would be needed for the purchase of a Product or Service, subject to change. Because I just traveled and had 130 pts to use fo an all-inclusive 1-day meal and was told that I needed double the points to have it completed covered by points. It is not $1 for 1pt. So I had to pay $65 toward the meal plan.
Hello,
Thank you for submitting your inquiry. Please be advised that I have forwarded your request to our Member Services team, and they will be reaching out to you to assist you with this.
Best Regards,
UVCI Marketing Team
Imagine the possibilities, muchas gracias La Villa Group
Please answer my 2 questions on using points for services = 1- I was surprised when I ried to use my points to book a cruise & my points didn’t help me get a lower price – it was the same price using points & to just pay CASH w/o my points – how come my points are no help w/ cruises & I wanted to book the lowest price w/o any extra amenities 2- ALSO= I didn’t know that I had to wait until October 1 to rent some of my points – Apparently on October 1 it miust be very hard to get someone on the line becasue of this & whne I can finally reach someone – wont they all get filled up fast
Hello Andre,
We have forwarded your inquires to our Member Services team, who will follow-up with you and provide clarification.
Best Regards,
UVCI Marketing Team
Is there a current list of points exchange for services? I have an old one but am assuming the exchange rate may have changed.
Hi Jill,
Thank you for taking the time to read our blog and submit an inquiry.
Please be advised that I have forwarded your inquiry to our Member Services team, and they will be reaching out to you to assist with the information.
Best Regards,
UVCI Marketing Team
Hello,
We recently became an owner. We had a seven day two bedroom incentive for Arco. Arco is where we signed up we signed up because we loved that resort and the location. We could only get availability at Villa la Valencia for June. Can we get on a list for Arco if there are any cancellations?
Hi Catherine,
Thank you for reaching out, and welcome to the family!
Our Member Services team will be in touch to assist with booking your vacation for June. While we can’t guarantee availability at Villa del Arco at this time, they will do their best to accommodate your preferred dates and provide any options available.
Best Regards,
Club Marketing