Your security is our top priority, and we are dedicated to protecting your membership. Read on to discover how to spot potential scams and safeguard your membership.
Indicators of a Scam
Watch out for unsolicited offers to rent your vacation time, purchasing your membership, reselling, money, or vacations in exchange for a “fee” or personal information.
Be mindful of unsolicited offers that require you to wire money in order to make money.
Scam calls may request you to provide specific information on your account after calling you.
Scammers often use scare tactics or urgency, like warning of account closures or legal actions, to push you into complying.
Be wary of calls from unknown area codes or numbers that mimic official ones, as scammers can “spoof” numbers to appear legitimate.
Scam calls may have background noise, generic greetings, or reps who can’t provide specific details about their purpose.
Please Note
We will never ask for sensitive information or payment confirmation in an unsolicited call. We also will never call you to buy back or rent your points for you
What You Can Do
- Verify the Source: Confirm that communications claiming to be from a company are legitimate.
- Don’t Share Personal Info on Unverified Calls: Scammers often pose as representatives to steal sensitive details.
- Trust Your Instincts: If something feels off or too good to be true, proceed with caution.
We’re Here to Help
Your security is our top priority. If you suspect a scam, contact us at 1-800-852-4755 or 800-461-0602 (Mexico), or email us at memberservices@resortcom.com
