Imagine arriving at your dream vacation destination and skipping the check-in line. With The Villa Group Resorts’ online pre-check-in service, this is now a reality. Members and guests have the luxury to bypass the front desk check-in and dive straight into the relaxation and fun that awaits them. Keep reading to uncover the advantages of our pre-check-in tool and learn how to make the most of this service.
What is Online Pre-Check-In?
Online pre-check-in is a convenient service that lets you complete the check-in process before you even set foot in the resort. By filling out a required online form and verifying your details, you can skip the front desk line and check-in directly with the members concierge to receive your room keys upon arrival. This means more time for you to relax, explore, and fully enjoy all the amenities the resort has to offer.
How to Use Online Pre-Check-In
Step 1: Look for the “Ready to Check In” Email
Shortly before your vacation, you’ll receive an email from The Villa Group Resorts team with the subject line “Ready to Check In.” This email contains all the information you need to complete the online pre-check-in process.
Step 2: Click the Link and Pre-Check-In
Click the link provided in the email to start the check-in. You’ll be asked to enter key information about your upcoming vacation.
Step 3: Set Up Your Digital Wallet
As part of the registration process, you will have the opportunity to set up your digital wallet. This crucial step allows you to securely store your credit card information, eliminating the need to provide it again at the resort. Additionally, it enables you to make seamless, cashless transactions throughout your stay.
Step 4: Confirm Your Details
Review all the information you’ve entered to ensure it’s correct. Confirm your check-in time, any special requests, and your payment method. Once you’ve completed these steps, you’ll receive a confirmation email.
Step 5: Arrive and Enjoy
On the day of your arrival, head straight to the designated area for pre-checked-in members and guests. Pick up your room keys and start enjoying your vacation immediately.
Please note that check-in is at 4:00 pm. If you arrive early, our bell staff can store your luggage, allowing you to begin enjoying the resort facilities right away. While the resort team may accommodate an earlier room check-in based on availability, kindly note that this cannot be guaranteed.
Vacation time is too valuable to be wasted. The online pre-check-in service at Villa Group Resorts allows you to maximize your relaxation time and start enjoying your vacation quicker. With its numerous benefits, including saving time, reducing stress, and storing your profile information, it’s a feature that every club member should take advantage of.
Ready to streamline your next vacation? Look out for the “Ready to Check In” email from The Villa Group Resorts and complete your pre-check-in process. By following these steps and utilizing the online pre-check-in service, you’re setting yourself up for a smooth, stress-free vacation. Say goodbye to wasted time at the front desk and hello to more relaxation. Happy travels and enjoy your upcoming vacations!
I have done the pre-check in in the past and still had to go through the complete check in at the resort. When I asked why I had to do the check in twice all I got was a lot of shoulder shrugging and no answer. It would be nice if this process actually worked and not have to go through all the motions of another check in, having to avoid the pressure of scheduling a member update when I have no desire to update and then not getting my room key until they have completed the sales pitch. I’ve been an owner/member for 25 years give me my room key and leave me alone.
Hi Edmund,
Thank you for reading our blog and submitting your comment.
I have shared your feedback with our resort management team so that they are aware of this opportunity for improvement and work on addressing this concern so that your next check-in experience is better.
Best Regards,
Brittany
We tried it a few years ago at VDP Cabo. The pre-check-in sign was too low to see it when the lobby was full of people.
Hi Margene,
Thank you reading our blog and sharing your feedback! We appreciate your input about the pre-check-in signage at VDP Cabo. We’ll work on making it more visible in busy lobby situations.
Best regards,
Club Marketing