Re-Introducing Your Onsite Club Specialists

We are pleased to re-introduce you to your onsite Club Specialists at our resorts in Cabo, Puerto Vallarta, Riviera Nayarit, and the Islands of Loreto! These Club Specialists are your go-to contacts for any questions or concerns that you may have while onsite at our resorts. Their focus is to make sure that you are satisfied with your vacation experience and to serve as a main point of contact for all members.   

Villa del Palmar Puerto Vallarta: Lizbeth Cuevas 

Lizbeth has joined us as your new Club Specialist at Villa del Palmar Puerto Vallarta. She has a passion for service and is always looking to elevate the member experience to make your vacation even more extraordinary.   

In addition to her passion for helping members, Lizbeth loves to read books and enjoys different genres of music. She also loves the beach and recommends the kayak tour with the activities staff at Villa del Palmar Puerto Vallarta.  

You can find Lizbeth in the Lobby at her desk, which is right in front of the check-in area. 

Villa del Palmar Flamingos: Iris Luna  

Iris has been located at Villa del Palmar Flamingos since 2022. Prior to this, Iris worked as a Concierge at Villa del Palmar Puerto Vallarta before joining as the Club Specialist from 2020-2022. She is passionate about helping others, learning new things, and constantly enhancing the vacation experience for all.   

In her spare time, Iris enjoys exploring new places with her two children and visiting the beautiful beaches of Puerto Vallarta. She loves paddleboarding and watching the gorgeous sunsets in Puerto Vallarta.  

Iris’ desk is in the Lobby at Villa del Palmar Flamingos, right by the window located behind the Bell Boy Stand.   

Villa del Palmar Cabo: Leydi Islas 

The Club is proud to introduce the newest member to our team, Leydi. Before working for the Club, Leydi worked at Villa del Arco as a receptionist for six years. Her extensive hotel experience paired with her passion for helping others has made her a wonderful addition to our Club Team. The satisfaction of our members is Leydi’s top priority, and she interacts with our members to ensure that their vacation is going well. 

Leydi loves spending time with her daughter and seeing the amazing sunsets in Cabo. Her favorite hobby is reading books and visiting the marina for a lovely walk.   

Leydi’s desk is in the Lobby of Villa del Palmar Cabo, to the side of the Front Desk.    

Villa del Arco: Andres Trinidad  

Andres has worked at Villa Group Los Cabos since 2015. He started out as a Telephone Operator for the Villa del Arco and worked his way up to Front Desk Supervisor, followed by Elite Concierge Supervisor and Guest Service Manager positions. His knowledge in these departments and at our resorts make him an asset to our Club team.    

In Andres’ spare time, he enjoys playing basketball at the local park, walking his dogs to a popular hill called “Cerro de la Z,” and partaking in water activities at Medano Beach. He likes to watch comedy movies with his family and finds this a great way to relax. Andres’ favorite food to eat is seafood, especially fresh sushi. He recommends that you try the tuna taquitos at El Patron Restaurant, which is a tasty recipe by our Head Chef.    

His desk is in the Lobby of Villa del Arco.   

Villa La Valencia: Maria Mata  

Maria has worked with the Villa Group since 2012 in reception and reservations, giving her a solid background in customer service for her current role as Club Specialist at Villa La Valencia.  

Maria enjoys camping with her family and exploring the beautiful beaches in and around Cabo. She recommends that you visit Balandra, Tecolote, El Coyote, Requesón, Isla Coronado and Punta Arena during your next Cabo vacation(s).   

Maria’s office is located near the Lobby, just past the Elite Lounge.

Villa del Palmar at the Islands of Loreto: Javier Sosa  

Javier joined the Club team after three years of experience working for Villa del Palmar at the Islands of Loreto. With his background, he excels at providing members with unique and memorable vacation experiences.  

Javier’s hobbies are adventuring to new places and learning new things. During the summer, he likes to visit the local islands and beaches.  

You can find Javier’s office outside of main Lobby to the right-hand side.   

Please note that all our Club Specialists are often walking around the resort engaging with members. If you are looking for your onsite Club Specialist and [s]he is not at their desk, we recommend that you ask the Front Desk or Concierge to page him/her for you.  

We invite you to say hello to your Onsite Club Specialists the next time you are at our resorts. All Club Specialists attend the weekly Member’s Cocktail Party, which is a great event to meet them at along with the resort management and other members. 

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